Last updated: 12/1/2025
This Privacy Policy explains how The LEM Group LLC ("Company," "we," "our," or "us") collects, uses, shares, and protects personal information through its websites, programs, products, services, and related brands, including but not limited to:
The LEM Group
Just One Step Away
DISC Americas
DISC Model
Personality Insights Americas
Crecer y Prosperar
Kit Impacto Diario
Clear & Calm Method
Break the Cycle
By accessing our websites, purchasing our products or services, enrolling in our programs, or otherwise interacting with us, you agree to the practices described in this Privacy Policy.
We may collect the following categories of information:
Information you voluntarily provide to us, including:
Name
Email address
Phone number
Billing address
Shipping address, if applicable
Any other information you submit through forms, checkout pages, registrations, or support requests
Payments are processed securely by third-party payment providers such as Stripe. We do not store full payment card information on our servers.
We may automatically collect certain technical and usage information, such as:
IP address
Browser type
Device information
Operating system
Pages viewed
Time spent on pages
Login times
Referral source
General website activity
If you enroll in one of our courses, memberships, certifications, or programs, we may collect:
Enrollment information
Login activity
Lesson or module completion
Progress data
Engagement and participation within the program
We may use your information to:
Deliver purchased products, courses, certifications, memberships, and services
Process transactions and send confirmations, invoices, and receipts
Provide onboarding details, program updates, and support communications
Improve our websites, services, and user experience
Maintain account access and program functionality
Prevent fraudulent, unauthorized, or abusive activity
Enforce our terms, policies, and agreements
Comply with legal, tax, accounting, and regulatory obligations
We may share limited information with trusted third parties only as necessary to operate our business, including:
Payment processors such as Stripe
Email service providers
CRM and automation platforms
Learning management, membership, or course platforms
Website hosting, analytics, and technical service providers
We may also disclose information if required by law, court order, subpoena, regulation, or other legal process, or when necessary to protect our rights, users, systems, or business operations.
We do not sell your personal information.
We may use cookies, pixels, tags, and similar technologies to:
Operate and secure our websites
Remember user preferences
Analyze traffic and performance
Improve functionality and user experience
Support marketing, retargeting, and analytics
You may change your browser settings to refuse or limit cookies, although some website features may not function properly as a result.
We retain personal information only for as long as reasonably necessary to:
Provide our products and services
Maintain business and financial records
Comply with legal obligations
Resolve disputes
Enforce our agreements and policies
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
We use reasonable technical, administrative, and organizational safeguards to help protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no website, platform, or method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
Depending on your location and applicable law, you may have the right to request:
Access to the personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your information, where legally permitted
Unsubscribe from marketing communications
Restriction of certain types of data use, where applicable
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.
Our websites, programs, and services are intended for adults and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take reasonable steps to delete that information.
Our websites or services may include links to third-party websites, platforms, or tools. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies separately.
If you access our websites or services from outside the United States, please note that your information may be transferred to, processed in, and stored in the United States or in other jurisdictions where our service providers operate.
We may update this Privacy Policy from time to time. If we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of our websites, products, or services after any update means you accept the revised version.
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
The LEM Group LLC
[email protected]